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1.  Introduction

In order to meet our goal of providing high-quality products and services, we are committed to protecting and preserving your privacy.

According to the General Data Protection Regulation (GDPR) this privacy statement explains what happens to any data you provide us or that we collect from you. 

Omne Technology Limited adheres to the principles of data protection and privacy. Therefore, we regularly review our privacy policy to ensure that it remains current and compliant with data protection and privacy principles. As new developments and opportunities emerge and laws change, we may need to change this privacy policy from time to time.

2. Information Collection, Use and Sharing

Our company is committed to safeguarding the privacy of third parties with whom we may interact. The following information may be collected and processed about you: 

  • Forms that you fill out on our website, for example, registering at our site. 
  • Any information you provide us in the course of communicating with us. 
  • When we contact you for any reason, information provided by you will be used to provide you with the best service. 
  • No sensitive data is collected about you. 

It is our sole responsibility to safeguard the information we collect. We only have access to/collect information that you voluntarily give us via email, website or other direct contact from you. Your information will not be sold or rented to anyone.

Your information will be used to respond to you regarding the reason you contacted us. Your information will only be shared with third parties as necessary to fulfill your request.

You may be contacted by email in the future about specials, new products or services, or changes to this privacy information unless you choose not to be.

3. Your Personal Data and How We Use It

We may process the following categories of personal data:

  • The source and specific categories of personal data that we did not obtain directly from you; 
  • Data we may process and for what purposes; 
  • Legal basis for processing. 

We may process data about your use of our website (“usage data”). Information about the use of services may include your IP address, geographical location, browser type and version, operating system, referral source, time and date of your visit, pages viewed and navigation paths on the website, in addition to information about your timing, frequency and pattern of service use. 

The usage data is sourced through our analytical service, Canddi. Data concerning usage of the website may be processed in order to analyze its usage. We have a legitimate interest in monitoring and improving our website, which is the legal basis for this processing. 

Submitting an inquiry regarding products or services to us may involve the processing of an inquiry data (‘enquiry data’). In some cases, enquiry data may be processed in order to offer and sell products and services to you. By submitting an inquiry request and providing data regarding yourself, you are providing consent for this processing. 

Towards our customer and supplier relationships, we may process information relating to customer and supplier contacts (“relationship data”). Names, employer names, job titles, and roles, as well as contact information, may be part of the relationship data we hold about you and your employer. We gather this data from you or from your employer. Relationship information may be used for various purposes, including managing our relationships with our customers and suppliers, communicating with customers and suppliers, recording those communications, marketing our products and services to customers, and managing supply agreements. This processing is conducted on the basis of our legitimate interests, namely managing the relationships we have with customers and suppliers.

4. Data sharing with others

We may disclose your personal data to any member of our company, insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. 

We may share name, address, email address and telephone number with our suppliers or subcontractors, to the extent it is reasonable to do so for the provision of products and services relevant to the enquiry.

Your enquiry data may be disclosed to one or more third party suppliers of products, goods and services in order to enable them to contact you so they can offer and sell products and services to you that come to your interest. When we provide enquiry data to such third parties, they will act as data controllers in respect of this information, and upon contacting you, they will provide to you a copy of their privacy policies, which govern how they will use your personal information. 

Beyond the specific disclosures of personal data detailed in this Section, we may disclose your personal data where we are required to comply with a legal obligation under which we operate, or where it is necessary to protect your vital interests or the vital interests of another individual or company.

5. Transfers of your personal data internationally

The information in this Section explains the circumstances in which your personal data may be transferred outside the European Economic Area (EEA). 

In addition to our own offices and facilities outside the EEA, we have other group companies and distributors that do the same. These countries each have received an “adequacy decision” from the European Commission regarding their data protection laws. Data will be transferred out of each of these countries using appropriate safeguards, such as standard data protection clauses that may have been adopted by the European Commission. A copy of such safeguards may be obtained by contacting gdpr@localhost. 

Our website’s hosting facility is located in the US. 

By using our website, you acknowledge that our website may make your personal data available around the world. It is not within our control whether such data is used (or misused) by others.

6. Protecting Your Personal Data

We store the information you provide to us on our secure servers and, for backup purposes, we might also store that information offsite in an encrypted format. To prevent the loss, misuse, or unauthorised access to your personal information, alteration, or disclosure, we utilize appropriate security measures. Also, we restrict access to personal information about you only to those employees, agents, contractors, and other third parties who need that information for business purposes. Those companies will only process your personal information under our instructions and are held accountable for maintaining the confidentiality of such information.

Information transmitted via the internet is not completely secure, and therefore you are responsible for the security of any data you send to us electronically. 

We implement procedures to deal with any suspected data security breach and will inform you of any suspected breach if required by law.

7. Retaining and deleting personal information

In order to fulfill the specific purposes for which we collected the information, including complying with legal, accounting, and reporting requirements, your personal information will be retained for as long as necessary. Detailed information about data retention can be found in the Data Retention Policy. 

We consider the amount, nature, sensitivity, and risk to your personal data from unauthorized use or disclosure, the functions for which we use your personal data and whether they can be achieved through other means, and the legal requirements associated with its retention. 

We may, under some circumstances, anonymize your personal information so that it cannot be linked to you, and we may use the information without further consultation with you.

8. Your rights

We are committed to maintaining accurate and current personal information. Your personal information may change over the course of our working relationship with you, so please inform us. Your principal rights under data protection law are: • the right to access; • the right to rectification; • the right to erasure; • the right to restrict processing; • the right to object to processing; • the right to data portability; • the right to complain to a supervisory authority; and the right to withdraw consent.

Where we process personal data about you, you have the right to find out whether we do so, as well as access to the personal data. In addition to the additional information, you will find details regarding the purposes for which the personal data are processed and the categories of personal data concerned. You can obtain a copy of your personal data if it does not adversely affect the rights and freedoms of others. A reasonable fee may be charged for additional copies after the first copy is provided free of charge. 

If you believe that any inaccurate personal data about you is being processed, you may request revision and, if any incomplete personal data about you is being processed, completion. 

You have a right to request the erasure of your personal data without undue delay in certain circumstances. Those circumstances include: 

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; 
  • You withdraw consent to consent-based processing; 
  • You object to the processing under certain rules of applicable data protection law;
  • The processing is for direct marketing purposes and the personal data has been unlawfully processed. 

There are, however, exceptions to the right to erasure. These include situations in which processing is necessary.:

  • Exercise of the right to freedom of expression and information; 
  • To comply with a legal obligation; 
  • Establishment, exercise or defence of legal claims. 

You have a right to restrict the processing of your personal data under certain circumstances. These include: 

  • contesting the accuracy of the personal data; 
  • opposing their erasure when processing is unlawful; 
  • not needing personal data to maintain our business operations, but needing them for a different purpose: exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection.

Your personal data will continue to be stored if processing has been restricted on this basis. The data will, however, only be processed: 

  • Upon your consent 
  • For the purpose of establishing, enforcing, or defending legal claims
  • Protecting the rights of others
  • When there is a public interest in the matter

On grounds relating to your particular situation you can object to how we process your data, but only if the legal basis for this processing is that this processing is necessary for: 

  • The performance of an official act, such as a task performed in the public interest; 
  • Legitimate interest is anything that is pursued by us or third parties to further our interests. 

If you object to the use of your personal information, we will stop processing it unless we can demonstrate compelling legitimate grounds for the use of that information which prevail over your interests, rights, and freedoms, or the use of the information is to establish, exercise or defend a legal claim. 

If you object to our use of your personal data for direct marketing purposes (including profiling for direct marketing purposes), we will stop processing it. We will cease to process the data if you object after receiving your request. 

The right to object refers to your right to object to the processing of your personal data for purposes relating to scientific or historical research or statistical purposes when the processing is based on your particular situation, except when it is necessary for the performance of a task of public interest.

To the extent we process your personal data on the basis of:

  • Consent or
  • Your information is processed by automated means in order to perform a contract to which you are a party or to take steps at your request prior to entering into a contract.

that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, 

and such processing is carried out by automated means. 

When you submit personal information to us, you have the right to receive it in a structured, commonly used, machine-readable format. In certain circumstances, including those where it would adversely affect others’ rights and freedoms, this right does not apply. 

Whenever we process your personal information, there is a right to lodge a complaint with a supervisory authority responsible for data protection if you believe this is in violation of data protection laws. As a matter of convenience, the EU member state where you habitually reside, where you work, or wherever the alleged violation took place may be contacted. 

In the event that consent is the legal basis for processing your information, you may withdraw your consent at any time. You will still be able to make use of your information prior to withdrawing your consent. 

Throughout this document you will find information about your personal data and the ways in which you can exercise those rights. All you need to do is write or email GDPR@localhost with the details.

9. Use of Cookies

We use cookies on our website to provide the service, but these cookies are not strictly necessary in order to provide that service. Our first visit to our website will require you to give consent to the use of cookies. 

Cookies are small files containing an identifier (code of letters and numbers) that are sent from a web server to a browser and are stored there. Each time the browser requests a page from the server, the identifier is sent back to the server. 

“Persistent” cookies are stored by browsers and remain valid until they expire unless deleted by the user before they expire; “Session” cookies expire when the browser is closed at the end of the user’s session.

Although cookies themselves do not contain any information that allows an individual to be personally identified, we may link the information stored in and gathered from them to personal information that we store about you.

10. The Cookies we use

These are the purposes for which we use cookies: 

  • Authentication – cookies identify you when you visit our website and as you navigate it. For this purpose, the following cookies are used: a. Zoho; 
  • Analysis – to analyze the use of and performance of our website and services, we use cookies. Cookies used for this purpose are: a. Infinity Call Tracking b. LinkedIn c. Google Analytics d. Google Tag Manager.
11. Cookies used by our service providers

When you visit our website, cookies may be stored on your computer by our service providers. 

To analyze traffic to our website, we use Google Analytics. Google Analytics uses cookies to collect information about how visitors use the website. By analyzing information related to our website, we are able to produce a report about how our website is being used. Google’s privacy policy is available at: https://policies.google.com/privacy

12. Managing the Cookies

The majority of browsers allow you to refuse to accept cookies or delete cookies if you wish. Each browser uses different methods to accomplish this, and each version does it differently as well. The company website of your browser may provide you with the most updated information about blocking and deleting cookies. 

Turning off all cookies will negatively impact the usability of many websites. 

By blocking cookies, you will be unable to use all the features of this website.

13. The Social Networks

Through our website and applications, you can find social plugins from various social networks. In the event that you choose to interact with a social network, your activity on our website or applications is also broadcast to social networks like Linkedin, Facebook and Twitter. 

Should you log in to one of these social networking sites while visiting our website or mobile applications, this information might be added to your profile as a result. The information you provide will be transferred to the social network site if you use one of the social plug-ins available. Log off your social networks before visiting one of our websites or (mobile) apps if you don’t want your data transferred. We cannot prevent this data collection and social plug-in information transfer. To learn about your rights and how to maintain satisfactory privacy settings, you should carefully review the privacy policies of your social networks. 

To improve your user experience and to better serve you, your data may also be passed to a third party (such as Linkedin) for processing under strict data protection and privacy policies.

14. Third-Party Links

There may be links on our website to external websites. The policy on these external websites should be reviewed. The content and policies of any third-party sites are not subject to our control, for which we take no responsibility.

15. Our Details

You can reach us at any time if you have questions about our privacy statement or the way your personal information is handled. We are registered in England under registration number 13386966, and our registered office address is: Pure Office Ltd, Office no. 9, Broadwell Road Oldbury, Birmingham, B69 4BY United Kingdom
Our main office is located at the above address.

You can contact our Data Controller Representative:
Email to gdpr@omnetechnology.com or Post to the postal address given above.

Website contact form https://www.omnetechnology.com/contact-us/
Telephone, on the contact number published on our website www.omnetechnology.com
This website is owned and operated by Omne Technology Limited.